In the event that Microsoft CRM cannot be molded to meet your organizations business requirements using the configuration tool, there is the option to author custom code and design your required functionality. Microsoft Dynamics CRM is built from the ground up on Microsoft .Net technology so it can be customized to meet your companies detailed requirements.

Build System Customizations

Microsoft Dynamics CRM contains an SDK toolkit, which provides a full toolkit necessary to enhance the standard functionality. The tools are primarily web service- based call outs that can be used to design your specific requirements. The features of the toolkit are ideal for developers with experience in NET. technology. Any code written using the guidelines established within the toolkit will not interfere with upgrades and future releases of Microsoft CRM. These tools provide you with the resources you need to customize your company's system.

Enhance Standard Functionality

In addition to building your own customizations, there are several hundred Microsoft partners called Independent Software Vendors, or ISV's who have developed enhanced functionality which can be implemented within your CRM environment. These ISV solutions are fully supported by the ISV and have been tested with Microsoft. Many of these applications have been designed to fulfill gaps found within the standard Microsoft CRM application. Based upon the requirements of your company a specific ISV solution may exist to meet your needs. With the help of ISV solutions, you can experience the enhanced functionality of Microsoft Dynamics CRM.

Logan Consulting offers Microsoft CRM implementations within the Illinois, Indiana, Ohio, and Wisconsin areas for a wide variety of businesses and organizations.